Shipping

International Orders

Dispatch location: Quezon City, Philippines

Processing time may take up to 1-3 business days for packing, sometimes delay may occur but not too long. This is due to emergencies, unforeseen events such as bad weather or national holidays.

Delivery Time

FREE Shipping

• Via PHLPost Ordinary Mail  
• NO Tracking
• Est. Delivery: 20-35 days

Registered Mail

• Via PHLPost Registered Mail
• WITH Tracking
• Est. Delivery: 15-30 days 
• Click here to track your order
  

Customs

In some cases, your parcel may be held for inspection by your country's customs service. It can cause delay or may charge you additional fees.

Missing Order

Please make sure the delivery address is correct to avoid this. If your parcel is returned to us, we will contact you as soon as possible to inform the situation to work out to correct your delivery address. Please take note: we do not entertain exchanges or refunds. 

For Local Orders

Head at our Shopee account: Melokoton

For more questions, kindly email us at [email protected]